The Tech Executive’s Guide To Modern Apps Technology leaders are responsible for determining which technologies will deliver the most value for the business—and how to prioritize IT investments when multiple areas need an upgrade or overhaul. In the midst of unprecedented change, the IT foundation powering the enterprise must be flexible, agile, and available—anytime, anywhere…
Checklist: Five Ways To Humanize The Work Experience Are some of your employees feeling overloaded, frustrated, and disengaged to the point where you sense it’s impacting business performance? If so, you’re not alone, according to an IDC report that explores the complex challenges within some business environments.* The good news is that making the work…
A long tradition of innovation With a long-standing tradition of scientific and medical innovation that started more than 200 years ago, this multinational pharmaceutical giant has been at the forefront of breakthroughs in cancer care, heart disease and the fight against inflammatory conditions over the past few decades. Central to the company’s success is its…
Conversational AI 101 A common way for vendors to define conversational AI is to explain that their virtual agents understand employee language and answer questions or open tickets. Building a virtual agent with natural language processing (NLP) that understands employee language is no small feat, and any solution that does that well should be considered….
